Becky Simons Pilates is committed to ensuring that your privacy is protected and complies with the General Data Protection Regulations 2018. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. Personal Data you give us about you via our website contact form, by email, during telephone conversations and face to face, is kept securely and used only to help us answer your enquiry, provide relevant information about our service and carry out the service. We will only contact you in response to your enquiry and only send information out via email once a professional relationship has been established.

Becky Simons Pilates may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30th October 2019.

By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

Information you may voluntarily give us via our Health form:

• your name
• email address
• contact telephone number
• address and postcode
• Health information
• other information relevant to your personal requirements

On your enrolment form you have also provided the name, telephone number and email address for your emergency contact. We assume that by giving us this information you have sought permission from that person and have their permission for us to hold their details and be contacted by us. They will only be contacted in the event of an emergency.

We keep this data for up to 4 years as required by our insurance and good fitness industry practice and then delete it.

We do not share your health data with anyone else.

Your contact information – We will keep this data for the period you are a client plus up to 4 years.

What we do with the information you give us

We have a legitimate interest in helping you and as such will use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To provide a legal record of your Medical History and to plan exercises accordingly

To ensure continuity of care

To contact you in regard to your ongoing Pilates sessions.

To contact you if new information or exercises become available that may be of benefit to you.

We may pass information with your permission to other medical professionals who may be involved in your care; this may include GPs, consultants, occupational health departments, other Health and Care Professions and/or your health insurance company.

We do not share personal data without prior permission unless required to do so by law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.

Becky Simons Pilates will generally communicate with the Member by email, text or phone. By providing an email address and phone number, the Participants consent to receiving email communications regarding their class including notices pursuant to the Terms and Conditions. Participants also accept the risk that email may not be a secure and confidential means of communication. Becky Simons Pilates will not be liable for any loss or damage suffered as a result of communicating with a Participant by email.

Photo and Video Release

Becky Simons Pilates reserves the right to take photographs or videos of participants during classes and to record online classes. Becky Simons Pilates has full and unrestricted rights to use these photographs and videos on, but not limited to, our website and social media. Please contact us if you specifically do not want to be included in this policy.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.